Online Fee Policies

Privacy Policy:

Stellar considers the protection of your personal information important and shall take necessary care to safeguard your privacy. The student's data is saved securely and every step is taken by us to keep the data safe and out of reach of any unauthorized user. If you decide to access the website, your visit and any dispute over privacy is subject to this Privacy Policy and Our Terms and Conditions of use. Our Policy regarding the collection, use and disclosure, if any, of personal information is very strict and we adhere to the best of practices to guard your personal information with care.

Terms and Conditions for Online Fee Submission:-

Online transaction charges are not part of the Fee. The following transaction charges shall be applicable as may be applied by the gateway service provider. We have endeavoured to keep the charges to the minimum and in line with the RBI policies in this regard. All Fee rules as given in the “Fee Policy / Form C” and other communication in this regard shall remain applicable.

The Fee deposited through Credit Card/Debit Card/Net Banking will normally reach the account of the institution after 1-2 days of the transaction being executed online. It is the sole responsibility of the candidate to ensure that fee is deposited well in time. The institution shall not be responsible for any fee payment not settled due any reason whatsoever. The institution shall also not be responsible, if any online payment is refused or declined by the credit/debit card supplier for any reason whatsoever. The institution shall, on its part co-ordinate with the service provider to resolve the payment issues. However, the institution shall not be responsible for the transaction in any manner whatsoever and shall reserve all rights to recover the fees as applicable.

The institution does not warrant the availability of online Fee Payment System and will not be responsible for fine exemption if the last day student fee transition fails. We strongly advise that the fees being paid through either the Offline or Online Payment System be made well before the last fee day to avoid late payment charges/penalty.

Refund / Cancellation Policy :

Technical issue

The institution does not warrant the availability of online Fee Payment System and will not be responsible for fine exemption if the last day student fee transition fails. We strongly advise that the fees being paid through either the Offline or Online Payment System be made well before the last fee day to avoid late payment charges/penalty.

The above will apply in respect of the fees paid vide cash/cheque/demand draft as well.

Multiple Payments Case:

If there are double payments that have happened and the payment gateway service clearly mentions it, the School will refund the payment after both the payments are received in our bank account. This should normally take 7-10 working days to reflect in our bank account. Upon both the payments being received in our bank account, the institution will either return the same by way of an account payee cheque or adjust the amount to the next fee installment as per Payers request.

The above will apply in respect of the fees paid vide cash/cheque/demand draft as well.

Other Payments Case:

In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the School and the School decision would be final.

Contact Address:

Stellar, Bandra

Junction of 15th & 33rd Road,

off Pali Hill,

Bandra West,

Mumbai,

400050

Admissions:

022-41947474

Email Address:

admissions.bandra@sws.edu.in

If there is no revert in case of grievance within 7 working days then mail at bandra.admin@stellarworldschool.edu.in .You may contact us during office hours: Timings: 10:00 AM to 4:30 PM

Stellar, Andheri

Back Road,

Ahead of SVP Nagar MHADA Telephone Exchange,

Andheri West,

Mumbai,

400053

Admissions:

022-41947373

Email Address:

admissions.andheri@sws.edu.in

If there is no revert in case of grievance within 7 working days then mail at andheri.admin@stellarworldschool.edu.in .You may contact us during office hours: Timings: 10:00 AM to 4:30 PM

Stellar, Goregaon

Post Office Road,

Motilal Nagar 1, Off Link Road,

Goregaon West,

Mumbai,

400104

Admissions:

022-41947575

Email Address:

admissions.goregaon@sws.edu.in

If there is no revert in case of grievance within 7 working days then mail at goregaon.admin@stellarworldschool.edu.in .You may contact us during office hours: Timings: 10:00 AM to 4:30 PM

Relationship between website and legal name:

Stellar is the Institution Name. Applane by Unthinkable software is the ERP provider. Paytm is the payment gateway provider for online fee payment.